Billing & Reporting
Accurate Billing. Better Control. Higher NOI.
We transform utility billing and payment collection from a headache to a value-add for both property managers and tenants.
Why Property Owners Choose Submeter Solutions
Accurate Billing
Ensure every unit is billed fairly and on time.
Happy Tenants
Transparent bills, flexible payment options, and friendly support.
Higher NOI
Recover costs faster, with fewer errors and disputes.
Designed for Owners.
Built for Residents.
We designed our billing system to support both sides of the equation — keeping residents informed and satisfied while making life easier for property owners.
Resident Perks
Clear, Itemized Statements
Simple, transparent bills reduce confusion and build trust.
Online & Autopay Options
Residents can pay their way—credit card, ACH, or autopay.
Fast Helpdesk Response
Tenants get real support from real people—quickly.
Owner Benefits
Fewer Disputes
Clear billing reduces complaints and miscommunication.
Faster Collections
Reliable cycles and digital payments improve cash flow.
Higher Satisfaction Scores
Smooth service keeps tenants happy and retention high.
Smarter Billing. Seamless Execution.
From meter reads to payment collection, we handle it all—accurately, efficiently, and with your tenants in mind.
Install Advanced Metering
We set up smart meters customized for your property’s utility system.
Capture Reads Remotely
Usage data is collected automatically with no manual effort required.
Generate and Send Bills
Residents receive accurate, easy-to-read bills on a regular cycle.
Process Resident Payments
Pioneer Energy securely handles all payment collection for you.
Reimburse or Pay Utilities
We transfer funds to you or pay utility providers directly on your behalf.
Access Reports Anytime
Get real-time insights and reporting 24/7 through your online portal.
Transparent Billing Starts with Our Parent Company. Explore the PEM Process.

Real-Time Data. Real Business Impact.
- View A/R balances instantly
- Spot leaks, vacant unit usage, or anomalies
- Real-time move-in/move-out billing
- Easily verify rent roll
- Usage and payment history at your fingertips
Hear From Our Customers
Custom Submetering for the Communities You Manage
No matter the size, type, or complexity of your property, our submetering systems help you bill accurately, recover costs, and conserve with confidence.

Multi-family Housing
From duplexes to high-rise towers, we cater to all multifamily properties.

Condominiums
We work closely with HOAs understanding the unique needs of condos and townhomes.

Commercial
Smart, scalable solutions for office buildings, retail centers, and warehouses.

New Construction
Partner with us for integrated system designs for both residential and commercial projects.

Manufactured Housing
Communities
Tailored solutions for mobile home parks and RV parks.

Marinas
Rely on electric meters designed specifically for marinas, easily monitored remotely.
Increase your cost recovery and your conservation
2000+
Properties Services
2B+
Gallons Managed Annually
250K+
Meters Installed
100K+
Meters Managed
24
Years in Business
Frequently Asked Questions
Let us help you answer any questions you still have.
What is third-party billing?
Third-party billing involves a company like ours managing and invoicing utility bills for properties and tenants.
Why should I choose third-party billing services?
It reduces administrative burden, ensures accurate billing, and enhances transparency in utility expenses.
How do I sign up for third-party billing services?
Contact our team, and we’ll guide you through the onboarding process.
Can you customize billing services to our property's needs?
Yes, we offer flexible billing solutions tailored to your property’s specific requirements.
Is my data and information secure with your third-party billing service?
We prioritize data security and adhere to industry standards to protect your information.
What types of utilities can you handle for third-party billing?
We can handle billing for various utilities, including water, gas, electricity, and more.
How often are bills sent to tenants and property owners?
Bills are typically sent on a monthly basis, providing a clear breakdown of utility expenses.
What is Ratio Utility Billing (RUBS), and do you offer it?
Ratio Utility Billing, or RUBS, is a method of dividing utility costs among tenants based on various factors like unit size, occupancy, or other allocated criteria. We do offer RUBS as an alternative to submetering for properties that prefer this approach. It allows us to fairly distribute utility costs among tenants even without individual submeters.
Let's talk
Schedule a consultation with one of our experts—we're here and ready to answer your call.