Billing & Reporting

Accurate Billing. Better Control. Higher NOI.

We transform utility billing and payment collection from a headache to a value-add for both property managers and tenants.

Why Property Owners Choose Submeter Solutions

Accurate Billing​

Ensure every unit is billed fairly and on time.

Happy Tenants

Transparent bills, flexible payment options, and friendly support.

Higher NOI

Recover costs faster, with fewer errors and disputes.

Designed for Owners.
Built for Residents.

We designed our billing system to support both sides of the equation — keeping residents informed and satisfied while making life easier for property owners.

Resident Perks

Clear, Itemized Statements

Simple, transparent bills reduce confusion and build trust.

Online & Autopay Options

Residents can pay their way—credit card, ACH, or autopay.

Fast Helpdesk Response

Tenants get real support from real people—quickly.

Owner Benefits

Fewer Disputes

Clear billing reduces complaints and miscommunication.

Faster Collections

Reliable cycles and digital payments improve cash flow.

Higher Satisfaction Scores

Smooth service keeps tenants happy and retention high.

Smarter Billing. Seamless Execution.

From meter reads to payment collection, we handle it all—accurately, efficiently, and with your tenants in mind.

Install Advanced Metering

We set up smart meters customized for your property’s utility system.

Capture Reads Remotely

Usage data is collected automatically with no manual effort required.

Generate and Send Bills

Residents receive accurate, easy-to-read bills on a regular cycle.

Process Resident Payments

Pioneer Energy securely handles all payment collection for you.

Reimburse or Pay Utilities

We transfer funds to you or pay utility providers directly on your behalf.

Access Reports Anytime

Get real-time insights and reporting 24/7 through your online portal.

Transparent Billing Starts with Our Parent Company. Explore the PEM Process.

Real-Time Data. Real Business Impact.

Hear From Our Customers

Custom Submetering for the Communities You Manage

No matter the size, type, or complexity of your property, our submetering systems help you bill accurately, recover costs, and conserve with confidence.

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Multi-family Housing

From duplexes to high-rise towers, we cater to all multifamily properties.

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Condominiums

We work closely with HOAs understanding the unique needs of condos and townhomes.

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Commercial

Smart, scalable solutions for office buildings, retail centers, and warehouses.

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New Construction

Partner with us for integrated system designs for both residential and commercial projects.

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Manufactured Housing
Communities

Tailored solutions for mobile home parks and RV parks.

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Marinas

Rely on electric meters designed specifically for marinas, easily monitored remotely.

Increase your cost recovery and your conservation

2000+

Properties Services

2B+

Gallons Managed Annually

250K+

Meters Installed

100K+

Meters Managed

24

Years in Business

Frequently Asked Questions

Let us help you answer any questions you still have.

What is third-party billing?

Third-party billing involves a company like ours managing and invoicing utility bills for properties and tenants.

It reduces administrative burden, ensures accurate billing, and enhances transparency in utility expenses.

Contact our team, and we’ll guide you through the onboarding process.

Yes, we offer flexible billing solutions tailored to your property’s specific requirements.

We prioritize data security and adhere to industry standards to protect your information.

We can handle billing for various utilities, including water, gas, electricity, and more.

Bills are typically sent on a monthly basis, providing a clear breakdown of utility expenses.

Ratio Utility Billing, or RUBS, is a method of dividing utility costs among tenants based on various factors like unit size, occupancy, or other allocated criteria. We do offer RUBS as an alternative to submetering for properties that prefer this approach. It allows us to fairly distribute utility costs among tenants even without individual submeters.

Let's talk

Schedule a consultation with one of our experts—we're here and ready to answer your call.