About Us
Smarter Utility Management Starts with the Right Partner
At Submeter Solutions, we go beyond meters—we deliver peace of mind, performance, and profit.
Who We Are
End-to-End Submetering Solutions That Deliver
We’re a nationwide submetering partner helping property owners, managers, and developers optimize utility management and maximize ROI. Backed by decades of innovation and hands-on expertise, we make utility tracking and billing effortless, accurate, and future-ready.
Our Story
How We Built Smarter Utility Solutions
Founded in 2001, Submeter Solutions was built on technical excellence and a deep commitment to sustainability. Over the years, we’ve expanded from supplying premium utility meters to offering full-service utility management solutions across the U.S.
In 2025, we proudly joined the Pioneer Energy Management family—broadening our reach, capabilities, and product offerings nationwide. Today, we serve clients in all 50 states with tailored solutions and unmatched support.
Our Mission
Driven by Data. Grounded in Trust.
Our mission is to deliver the most accurate, efficient, and reliable submetering systems—customized to each property’s needs. We believe in empowering our clients with real-time utility data that drives smarter decisions, sustainable habits, and measurable returns.
Why Choose Us
Solutions That Work for Your Property—And Your Bottom Line
We provide utility-grade meters and AMR systems with flexible installation options—DIY, your contractor, or ours. From setup to billing, our team ensures flawless performance and real-time data you can trust.
Customized for Your Property
We design systems that fit your layout, utility needs, and budget.
Guidance You Can Rely On
Expert support through every step—from planning to install.
Real Data, Real Results
Access accurate insights to boost efficiency and ROI.
Installation, Your Way
DIY, your contractor, or ours—with full support either way.
Billing That Works for You
Streamlined billing and collections made simple and seamless.
Focus on What Matters
We simplify utility management so you can grow your property’s value.
Our Team
At the heart of every solution we offer is a team united by one purpose: empowering you to succeed. Guided by deep industry insight, proven technical expertise, and a passion for service, we’re here to help you unlock the full potential of your submetering investment—and drive meaningful impact for your property and your residents.
David Hatcher
President & CEO
Sarah Delong
Chief Operating Officer
Justin Wackerman
Chief Financial Officer
Elliot Hoeks
Vice President of Sales
Brent Vitale
Vice President of Compliance
Sarah Davis
Vice President of Operations
Kyle Snyder
Sales & Service Director
Kenny Wells
Client Services Director
Jamie Pryde
Operations Manager
Tom Bailey
Field Operations Manager
Brendan Handy
Business Development Representative
Gracie Johnson
Business Development Representative
Jaimi Quinn
Account Executive
Patrick Kershner
Financial Analyst
Avery Gleaton
Service & Support Admin
Fidelis Piros
Project Manager
Increase Your Cost Recovery And Your Conservation
2000+
Properties Services
4.5B+
Gallons Managed Annually
250K+
Meters Installed
100K+
Meters Managed
24
Years in Business
What Sets Submeter Solutions Apart?
- Nationwide service with scalable solutions
- Seamless integration with your current operations
- Trusted partner to HOAs, multifamily, and commercial properties
- Cutting-edge software and AMR systems
- Commitment to environmental stewardship
Learn More About Our Parent Company. Explore the PEM Process
Our Service Areas
A National Service with Local Expertise
Take Control of Your Utility Management
Discover how our tailored submetering solutions can simplify billing and boost your ROI.